Job description

Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online.

That’s why we empower our employees to continuously grow their professional careers with QFG. We believe in having a diverse, inclusive place to work and our flexible working arrangements brings that to life so you can unleash your creativity. Our values are a part of our DNA, and we care deeply about our people helping us fulfill our mission and become an important part of our community. We are always looking for like-minded professionals to join our team. Come grow with us.

We’re looking for our next Digital Designer. Could It Be You?
As part of the Marketing team, Questrade’s Digital Designer will work closely with our design team and support our marketing department on several projects including our website, social media, email newsletters, online advertising and other key digital initiatives. The candidate has proven skills and experience in turning digital marketing and communication strategies and concepts into beautifully designe d interactive and engaging assets that build Questrade’s brand and drive new customer demand and conversion.

What’s it like working as a Digital Designer at Questrade?
We are looking for a Digital Designer who will develop their existing skills by working with senior creative staff on a range of projects. They must have a solid understanding and command of typography, layout, animation and art direction, delivering effective, on-brand, and on strategy creative for Questrade’s multi-channel digital initiatives. The successful candidate will have a breadth of integrated experience with an emphasis on digital projects ranging from website/microsite and email templates to social media content and banners.

Reporting to the Design Manager, Marketing - Brand, strategy and communications, the Digital Designer will demonstrate their ability to excel in a collaborative environment with a knack for solving problems creatively and effectively. Working with other marketing & communications professionals and senior staff members to establish brand continuity across all marketing platforms.

Need more details? Keep reading...
As a Digital Designer, you will produce designs for websites, microsites, webinars, newsletters, social media, static and animated media banner ads, email campaigns, online videos, etc. You will also craft visually compelling concepts and designs that align with our brand guidelines and demonstrate strong visual aesthetics in colour, typography, graphics, and interactive design. Translating marketing initiatives into creative concepts and creating storyboards that exhibit animation and interactions will also be part of your responsibilities. You will work with developers to ensure the quality of your projects through development and understand marketing initiatives, strategic positioning and target audience.

You will also need to work with the rest of the marketing team on projects across different types of media and take work from concept to final execution within deadlines. You will present completed ideas and rationale to team members and stakeholders, be responsible for building and organizing our creative assets and stay on top of all trends and maintain best practices. You will also provide design support for offline initiatives, including but not limited to OOH ads, campaigns, visual communications, print and collateral.

So are YOU our next Digital Designer? You are if…

✔ You have 3-5 years working experience in digital design

✔ You a strong portfolio that highlights your skills and design thinking

✔ You have curiosity, continuous learning and an open-minded attitude

✔ You have hands on experience with typography, color and image selection & retouching

✔ You have strong animation and video editing skills

✔ You are proficient in InDesign, Photoshop, Illustrator, After Effects, Premiere Pro and other visual design tools including basic animation and video editing

✔ You have knowledge and understanding of AODA and ADA compliance

✔ You know how to incorporate feedback and take/give direction well

✔ You have an agency or digital studio background

✔ You have experience working with UX Designers, copywriters, and web developers

✔ You are confident in your ability to create concept decks and deliver an idea clearly

✔ You are a team player with strong communication and presentation skills

✔ You have the ability to work in a fun, dynamic and fast-paced environment

✔ You have strong written and verbal communication skills

✔ You have the ability to see projects through from inception to production

✔ You are organized, detail oriented and capable of demonstrating consistency in your work

✔ You have bachelor's and/or Master’s degree in Design (e.g., interaction, graphic, visual communications), a related field, or equivalent

Brownie points if…

✔ You have UI/UX experience

✔ You have HTML/CSS/JS skills

✔ You have 3D design skills

✔ You have experience working in the financial/fintech industry

When applying, along with your resume and cover letter, please submit the following:

✔ Your portfolio, either a link, website, or an attached PDF, that highlights your design and strategic thinking skills


At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. We value the unique skills and experiences each individual brings, and believe that when our teams feel supported and motivated, their creativity becomes a source of innovation. We are also committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and also one which reflects the diversity of the communities we serve and operate in to help us revolutionize financial services for the benefit of all of our customers. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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