Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description
What you’ll be doing

The UX/UI Designer will support and facilitate the development of CIBC Digital client experience across multiple web and mobile properties. As a UX/UI designer, you’re a master storyteller, user experience evangelist and creative problem solver. You can drive design objectives and deliver innovative concepts while maintaining brand & design standards to ensure cross-site consistency. You’re passionate about inclusive design, usability and performance. You enjoy keeping abreast on the latest design trends as well as collaborating with cross-functional teams to deliver optimal design solutions and a cohesive/compelling experience for our clients.

You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed
- Concepts & Designs – Develop and manage the end-to-end UX/UI process to deliver creative digital design concepts and solutions for CIBC Digital web and mobile properties. This includes participating in design workshops, as well as developing storyboards, sketches/wireframes, prototypes, mockups and visual assets.
- User Research & Usability Testing - Participate and contribute planning usability testing & stakeholder interviews with the intention of incorporating the feedback into concept and/or application development.  
- Standards & Guidelines – Create and maintain the CIBC Digital design and standards documentation to help enforce CIBC’s brand coherence, accessibility standards and cross-site consistency.  
- Project Delivery – Define and deliver the design component (e.g. wireframes, user workflows, and interaction rules) for all assigned projects by working collaboratively with key team members from various disciplines (e.g. editorial content, visual design, business analysis/product, development & quality assurance) within an agile/iterative design & development environment where timely delivery of design deliverables is critical.
- Relationship Building - Build and manage complex stakeholder relationships, ensuring all partners and stakeholders are appropriately engaged for design-related deliverables.

Who You Are
- You have education and/or 5+ years of experience in Digital Design, UX Design, Design Thinking, Human Computer Interaction or equivalent.  
- You can demonstrate experience or knowledge in: Sketch, user-centered design principles, UX research methods, mobile and responsive design, inclusive design and WCAG accessibility standards.  
- You're digitally savvy.
- You seek out innovative solutions and embrace evolving technologies.
- You can easily adapt to new tools and trends.  
- You know that relationships and networks are essential to success.
- You inspire outcomes by making yourself heard.  
- You put our clients first.
- You engage with purpose to find the right solutions.
- You go the extra mile, because it's the right thing to do.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What You Need To Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact  You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit  CIBC is committed to doing our part to protect our team, our clients and our communities. We want to ensure we have a safe and healthy workplace, and we want to do our part to get through this pandemic. In keeping with this commitment, and as a condition of employment, CIBC requires all successful candidates to be fully vaccinated against COVID-19 as of their start date, or provide written proof of a medical exemption, or other substantiated accommodation request under applicable human rights legislation.

Job Location

Toronto-40 Dundas St. W., 3rd

Employment Type


Weekly Hours


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